Terms & Conditions

About the Product

The bangles are stainless steel and the charms are zinc alloy. Both materials were selected for their durability and kindness to sensitive skin.

Shipping Information

Each piece is handmade at the time the order is placed. Your bracelet will be put together, processed and shipped within 7 days of order. Bangles are boxed and placed in bubble wrap envelopes for safe transit. All bangles are boxed together for easy shipping. If you order more than 5 bangles they will be placed in another box. If you are ordering gifts or would like to have the bracelets in more than one box, please leave a note during checkout or email me directly at thequeensboxco@gmail.com with instructions. Mirrored charms are wrapped to avoid scratching during shipping.

Returns & Exchanges

Returns are accepted within 30 days. At the time of receipt you will be refunded the price paid upon checkout. Exchanges and returns are permitted with the return shipping cost incurred to the purchaser. If your bangle comes apart for any reason, it can be returned for repair. The item will be shipped back at no charge to you.

Contact Form

Please utilize the contact form if you should have any questions or concerns. I can also be reached at thequeensboxco@gmail.com

Custom Orders

I'm proud to offer customization options. To add charms, please use the products titled custom followed by the type or size. All charms and crystals available on the site are listed in one of the custom products. Simply select the option from the menu and add to your cart. Immediately after purchase, please use the Contact Form to provide instructions if you have more than one bangle in your order. I want to make sure I add your extra charm to the right bangle. Custom orders will be photographed and sent to you for review prior to shipping to ensure satisfaction. Overcrowding a bangle with charms may lead to dissatisfaction.  Please understand that customization requires more time, additional jewelry making time, photographing, and communication. I am there every step of the way.